8 Essential Questions to ask about your giving experience
If you’d like to see giving increase, ask these 8 questions – and get your own answers – by giving a gift in your system as if you’ve never done it before (or ask a newbie to do it). This could be the best online gift you get all year.
Then look at these steps along the way:
1. Is it easy to find the giving page?
When someone arrives at your website, it should take seconds to find the giving page.
3.Does the giving page inspire the giver to learn more about the church or give more?
Does the giving form feel like a bill with the amount field front and center? Or does it use rich media (images, video and descriptions) to demonstrate how your church is making a difference in the community and world? Here’s an example of what we mean from one of our client’s giving pages.
4. How long does it take to fill out the form?
There should be only a few fields to complete and it should take just a few minutes the first time and less than a minute after that.
5. Is there a limit to how much donors can give?
Type in $100,000 to find out your platform’s limit. If there is a limit, does that not strike you as counter-intuitive, to ask givers to not be so generous? It does to us.
6. Is the giver directed to your giving platform’s site to complete their gift, or do they stay on your website?
8. Does the thank you email look like a transaction notification or a genuine, engaging message of gratitude?
Here are some examples of each that will speak more eloquently than a thousand words on the subject. If you want givers to be left with a good feeling and feel inspired to give again, don’t waste this opportunity to convey the impact of the gift AND your heartfelt appreciation. nbsp;
The Vision2 Giving Experience Difference
How did your giving experience fare?
Vision2 is the only giving software that allows churches to easily demonstrate the impact of gifts with our media-rich “give story” galleries, as shown above. This gallery, built right into your giving page, is just one reason for the 23% digital gift lift our clients see in the first year.